This policy does not apply to (a) the practices of companies that we do not own or control, (b) people that we do not employ or manage, (c) third party websites, whether linked to or from our Services, (d) information that you provide to us for purposes of seeking employment, provision of services to us, business proposals or similar matters, (e) information that you provide to us unsolicited, or (f) information that we collect offline.
Information That We Collect
We may collect different information from you when you use our Services. The following are examples to help you better understand the types of information that we collect.
1. Information That You Provide Directly
Registration and Profile Information: Your name, email address, and other related information for purposes of registration or becoming a member.
Publicly Shared Information: Information that you share publicly via our Services, such as postings in community forums, message boards and blogs. (Please be aware that such information is public information. You should not expect privacy or confidentiality under these circumstances, and we shall not be liable in any way for disclosure of such information.)
Information for Customer Support: Information that you provide when you contact us for assistance.
2. Information Received Through Your Third Party Platform Account and Mobile Device
When you use or connect to our Services on or through a third party platform, such as a social networking site (including using a third party platform account to sign into our Services), you allow us to access and/or collect certain information from your third party platform profile/account as permitted by the terms of the agreement and your privacy settings with the third party platform. The information you allow us to access and collect varies, depending on the Service you use, the terms of the third party platform and your privacy setting there. You may be able to disallow the third party platform from providing us with certain information about you by changing your privacy settings there.
If you use a our Services via a mobile device, we may, in accordance with the terms of any applicable agreement with the mobile device carrier (and as allowed by your privacy settings) collect certain information such as your unique device identifier (a number automatically assigned to your mobile or wireless device), device type, and information you choose to provide or share, such as e-mail address.
How We Use Your Information
We may use the information we collect for a variety of purposes, primarily for operating and improving our Services. Our uses include without limitation:
Communications: Communications with you about your account and our Services, such as workshops and competitions.
Services: Providing our Services, such as fulfilling requests and resolving robotic queries or issues.
Analysis: Analyzing trends and user behavior to improve our Services and develop new Services.
Protection: Protecting our Services from misuse and, as may be necessary or appropriate in our determination, to protect the safety and security of our users, employees and third parties, or the integrity of our Services.
Among other forms of communications, we may send push notifications to your mobile device to provide updates and other relevant messages. You can manage SMS notifications by mailing customer service.
Sharing of Information with Third Parties
We will not share your personal information with unrelated third party advertisers. We will only share your personal information with third parties under the following circumstances:
Our Service Providers: We may utilize or partner with other companies and organizations to provide our Services, such as other organizations related to robotics and service providers that analyze customers' interaction with our Services, and handle consumer surveys. While providing their services, these companies may access your personal information, but we will direct them to maintain the confidentiality of such information and use it solely for performing the applicable services.
Security of Your Information
We are committed to safeguarding your information, and we implement reasonable security measures to protect the security of your information. We also constantly update our technology with the goal of better protecting your information.
While we take reasonable precautions against possible security breaches, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will not occur. It is important that you also help protect and maintain the security of your account. Please notify us immediately of any unauthorized use.
Right to Access
Users, in certain jurisdictions, have a right to access personal information held about themselves. Your right of access can be exercised in accordance with applicable law. Please submit any requests for access to your personal data in writing to email@example.com.